Shipping policy
Shipping Policy
Last Updated: May 29, 2026
Welcome to Feminines. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During high-demand periods, processing times may be slightly delayed.
Shipping Rates & Delivery Times
Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Estimated Delivery Times
- Local Shipping: 2–5 business days
- International Shipping: 7–21 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other unforeseen circumstances.
International Shipping
Feminines ships worldwide where available.
Customers are responsible for:
- Customs duties
- Import taxes
- VAT or other local fees required by their country
We are not responsible for delays caused by customs clearance procedures.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing:
- Your tracking number
- Carrier information
- Tracking link (if available)
Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an order is returned due to:
- Incorrect address
- Incomplete address
- Failure to collect the package
The customer may be responsible for additional shipping charges for reshipment.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.
Include:
- Your order number
- Photos of damaged items (if applicable)
- Any relevant shipping details
We will work with the shipping carrier to resolve the issue as quickly as possible.
Delayed Shipments
While we strive to deliver orders on time, Feminines is not liable for shipping delays caused by:
- Courier service interruptions
- Customs processing
- Weather conditions
- Natural disasters
- High shipping volumes
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@feminines.com
Thank you for shopping with Feminines.