Shipping Policy

Last Updated: May 29, 2026

Welcome to Feminines. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

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Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During high-demand periods, processing times may be slightly delayed.

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Shipping Rates & Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

• Local Shipping: 2–5 business days
• International Shipping: 7–21 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, weather conditions, or other unforeseen circumstances.

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International Shipping

Feminines ships worldwide where available.

Customers are responsible for:

• Customs duties
• Import taxes
• VAT or other local fees required by their country

We are not responsible for delays caused by customs clearance procedures.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

• Your tracking number
• Carrier information
• Tracking link (if available)

Please allow up to 48 hours for tracking updates to appear.

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Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an order is returned due to:

• Incorrect address
• Incomplete address
• Failure to collect the package

The customer may be responsible for additional shipping charges for reshipment.

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Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.

Include:

• Your order number
• Photos of damaged items (if applicable)
• Any relevant shipping details

We will work with the shipping carrier to resolve the issue as quickly as possible.

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Delayed Shipments

While we strive to deliver orders on time, Feminines is not liable for shipping delays caused by:

• Courier service interruptions
• Customs processing
• Weather conditions
• Natural disasters
• High shipping volumes

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Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@feminines.com

Thank you for shopping with Feminines.